pennsylvania | IT Asset Management Analyst - ITAM in Harrisburg, PA

IT Asset Management Analyst - ITAM

  • Pennsylvania State Employee Credit Union
  • $89,120.00 - 138,780.00 / Year *
  • 1613 N 7th St
  • Harrisburg, PA 17107
  • Full-Time



PSECU, a high-tech progressive financial institution with more than $5 billion in assets, is seeking an IT Asset Management Analyst who will be responsible for managing the IT Asset Management processes for hardware and software assets. This entails reporting on compliance to the IT Asset Management (ITAM) processes as well as maintenance of best practice standards, systems and KPI s associated with the ITAM processes. The position also provides Microsoft Office 365 and Active Directory administration and support. The position reports to the Senior Systems Network Support Engineer and Operations and works closely with other areas within the Information Technology Service (ITS) organization.

Benefits: We offer a competitive salary, excellent benefits and great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-Time, Non-Exempt

Starting Minimum Salary: $55,548-$83,322/year, commensurate with experience

Schedule: Monday-Friday 8:00am-4:00pm


DUTIES AND ACCOUNTABILITIES - Essential for this position:


  • Work under the direct supervision of the Senior Systems Network Support Engineer.

  • Office 365 Administration and troubleshooting

  • Microsoft Active Directory management and support

  • Represent the Microsoft Office 365 platform in Change, Problem, and Incident Management Processes

  • Maintain processes for managing and tracking IT hardware assets, software, and their maintenance life cycle from procurement to retirement.

  • Update policies and procedures for effective asset life cycle management (acquisition, deployment, utilization, de-installation, reallocation, decommission and disposal) of IT assets.

  • Publish and maintain the IT Service Catalog.

  • Ensure data accuracy of Assets and their attributes (statuses and locations) in ITAM Tool as well as in CMDB.

  • Support and verify that the IMACD (Install, Moves, Adds, Changes, and Deletes) process is being completed efficiently and effectively, including proper retirements and transfer of assets.

  • Use reports to ensure adherence to ITAM standards, processes and procedures.

  • Ensure CMDB provides integration with other management modules to include change, configuration, and other various ITSM processes.

  • Manage software compliance and data integrity through the procurement process.

  • Resolve compliance exceptions in the environment and responsible to ensure corrective actions are taken to address any non-compliance in the process.

  • Work closely with IT Risk and Compliance teams to support audit processes.

  • Support ITAM tool & CMDB implementation as well as any automation and or integration pertaining to the IT Asset Management processes, to include automated discovery integration.

  • Collaborate and work with a variety of areas, such as Finance, Service Owners, ITS department units, Purchasing, and Fixed Assets throughout the life-cycle of IT assets.

  • Generates asset tracking reports as needed by IT leadership for planning and budgeting purposes.


MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:

Minimum Experience:

Bachelor s degree in Business, Computer Science, Information Management, or a related field,

And three to five years experience in Information Security, Networking, and/or IT-related field,

Or any equivalent combination of experience and education.

Preferred Experience:

Certification in field of expertise is desired, i.e. ITIL Service Management Essentials or Foundation Certification or higher, Microsoft Office 365 Certification.

Candidate must be bondable and credit worthy.

Testing: Additional testing may be required for this position. Human Resources will contact you if necessary.

Go to www.psecu.com/careers for complete details and on-line application.


Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.