Community Liaison

Employment Type

: Full-Time


: Nonprofit

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One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS has annual revenue nearing $10 billion. UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago; Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquarter in King of Prussia, PA UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Keystone Center is seeking a Community Liaison. Keystone Center is located in Delaware County, PA. Keystone Center offers substance use disorder and dual diagnosis treatment for adults. We are located five miles south of the Philadelphia Airport, making our facility an easy location to travel to and from.

The Community Liaison participates in the business development plan by procuring referral sources and informing the community of Keystone Center/UHS programs, referral process, costs, and other guidelines. Facilitates admissions into the Keystone Center/UHS. Local travel 4 days a week.

Job Requirements

Job Specifications:

To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate ability to provide clinically appropriate care to varied populations, including chemically dependent and dually diagnosed adult patients. Facilitate all clinical interventions and document fully. Work with internal resources and departments to facilitate treatment.

Education and Experience:

Working knowledge ASAM criteria and clinical assessment process. Chemical dependency and/or psychiatry industry knowledge. Excellent oral and written interpersonal skills. Knowledge of referral development and account management. Ability to work independently with little supervision. Must have valid PA Driver's license and good driving record.

Demonstrated ability to organize and manage multiple tasks. Ability to effectively interface with referral sources, payors and external reviewers and Keystone Center staff. Excellent written and verbal skills.

The majority of work is performed in the field. Irregular and/or long hours may be required occasionally. Exposure to patients and program conditions. Dealing with referral/funding sources, patients and their families. Extensive travel, mostly locally. Lifting and bending - boxes, brochures and exhibits.


Must possess knowledge of dual diagnosis / chemical dependency treatment approaches, 12 Step Program recovery philosophies, basic counseling group processes, therapeutic relationships, age-specific growth and developmental conditions impacting treatment, limit setting and behavior management, crisis prevention and intervention techniques, understanding of funding sources, and community resources.

Supervision Received: Program Coordinator

Supervision Exercised: None

Environmental Conditions:

Professional office environment. Exposure to dually diagnosed patients who potentially may exhibit violent or aggressive behavior. Potential for exposure to communicable diseases, blood/bodily fluids.

Physical Requirements:

Ability to communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 40 pounds. Intermittent walking, bending and stooping. Drug and alcohol free as evidenced by negative results of post-offer, pre-employment urine drug screen.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

Associated topics: coordinator, customer service, event organizer, liaison, pastor, personalized support, program, program staff, teacher, vocational support/training

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